Category Archives: Content

Something the Customers Wanted

records.jpg Sometimes not listening to customers can be fatal to an industry:
While there are factors outside of the labels’ control — from the rise of the Internet to the popularity of video games and DVDs — many in the industry see the last seven years as a series of botched opportunities. And among the biggest, they say, was the labels’ failure to address online piracy at the beginning by making peace with the first file-sharing service, Napster. “They left billions and billions of dollars on the table by suing Napster — that was the moment that the labels killed themselves,” says Jeff Kwatinetz, CEO of management company the Firm. “The record business had an unbelievable opportunity there. They were all using the same service. It was as if everybody was listening to the same radio station. Then Napster shut down, and all those 30 or 40 million people went to other [file-sharing services].”

— The Record Industry’s Decline, Record sales are tanking, and there’s no hope in sight: How it all went wrong, by Brian Hiatt and Evan Serpick, Rolling Stone, Posted Jun 19, 2007 2:29 PM

How close were they? Continue reading →

Framing Net Neutrality

db070114.gif Here’s an interesting exercise in framing net neutrality:
On the one side are traditional media – phone and cable companies, the carriers – in rare agreement. They do not want to be regulated, and they want to preserve the profitability potential that protects their network upgrades. They are therefore joined by some hardware tech firms. On the other side is what might be called the internet-industrial complex – consisting of idealistic net community folks, small start-ups, large Silicon Valley corporations pretending to be both – and Hollywood, in another strange bed fellowship.

The US Congress is in the middle; by the latest count six bills are pending, and while none is likely to be passed for now, the process itself has been a boon.

— A third way for net neutrality, By Eli Noam, Financial Times, 29 August 2006

Note “internet-industrial complex”, in analogy to Eisenhower’s phrase, “military-industrial complex”. Yet the cablecos and telcos are said to be “in rare agreement” when actually they have long been acting on the same side on this issue; after all, it’s in both their (short-term) interests to keep the number of players down. With no competition, there’s no real market, and thus no real competition (which long-term means they won’t be competitive with their international competitors, which are already offering speeds ten times faster for similar prices). Continue reading →

AT&T Attacks Content

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Copyright is not just for Internet radio anymore:
AT&T Inc. has joined Hollywood studios and recording companies in trying to keep pirated films, music and other content off its network — the first major carrier of Internet traffic to do so.

…

As AT&T has begun selling pay-television services, the company has realized that its interests are more closely aligned with Hollywood, Cicconi said in an interview Tuesday. The company’s top leaders recently decided to help Hollywood protect the digital copyrights to that content.

“We do recognize that a lot of our future business depends on exciting and interesting content,” he said.

— AT&T to target pirated content, It joins Hollywood in trying to keep bootleg material off its network. By James S. Granelli, L.A. Times, June 13, 2007

Now it’s for Internet video. Which is what “James W. Cicconi, an AT&T senior vice president,” meant by “exciting and interesting content.” Nevermind participatory customer-generated content, or that customers might not want AT&T monitoring their content. Continue reading →