This column is dedicated to the top managers of American business whose policies and practices helped ensure Barack Obama’s victory. The mandate for change that sounded across this country is not limited to our new President and Congress. That bell also tolls for you. Obama’s triumph was ignited in part by your failure to understand and respect your own consumers, customers, employees, and end users. The despair that fueled America’s yearning for change and hope grew to maturity in your garden.She identifies Apple as one of the few companies that has actually gotten it about how to do business, with its iPod and iTunes. As we’ve previously seen, this is because Apple gets it that Porter’s Five Forces model of competition breaks when open distribution channels are introduced.
Millions of Americans heard President-elect Obama painfully recall his sense of frustration, powerlessness, and outrage when his mother’s health insurer refused to cover her cancer treatments. Worse still, every one of them knew exactly how he felt. That long-simmering indignation is by now the defining experience of every consumer of health care, mortgages, insurance, travel, and financial services—the list goes on.
Obama’s Victory: A Consumer-Citizen Revolt, The election confirms it’s time for sober reappraisal and reinvention within the business community. If you don’t do it, someone else will, By Shoshana Zuboff
It appears that Mark Anderson, Odile Richards, and William Gibson were right: “See-bare-espace… it is everting.” Cyberspace just elected a president of the United States. And he knows it.
Obama has been publicly in favor of net neutrality for at least a year. And he has not backed off. He’s put Susan Crawford and Kevin Werbach in charge of reviewing the FCC. Now that’s cyberspace inverted indeed!